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Every partner program on Refairn is owned and controlled by a specific business. To start promoting a product, earning referral commissions, or working toward support eligibility, you must first join that business’s program and be approved. There are two ways to enter a program: following a public enrollment link shared by the business, or accepting a direct invitation the business sends to your Refairn account. Either path ends in the same place — a reviewed application, a partner agreement you must accept, and an approval decision from the business.
Each business program is a fully isolated workspace. Your leads, customers, commissions, referral links, support tickets, and training materials for one business are completely separate from every other business you work with. Agents in other programs — even if they represent the same product — cannot see your data, and you cannot see theirs.

Two Ways to Join

What the Business Sees When You Apply

When you submit an application or appear as an invited agent, the business sees your full Refairn agent profile, including your bio, professional background, listed skill areas, product categories, languages, certifications, current software partnerships, social links, and any badges you have earned. They do not see your commission data, leads, or customers from other programs. Businesses approve agents as one of two tiers:
Approval TierWhat It Means
Referral AgentYou can access your referral link and marketing materials and earn referral commissions. Support work is not yet available.
Certified Support AgentYou completed the certification process and the business approved your support role. You can receive assigned customers and earn support commissions.
Most agents start as Referral Agents and pursue certification separately after joining.

What You Receive Upon Approval

Once the business approves you and you accept the partner agreement, your workspace for that program is activated and you gain access to:

Unique Referral Code

A short alphanumeric code (e.g. AGENT123) tied to your account in this program. Used to attribute signups to you.

Unique Referral Link

A full URL you can share directly. Clicks are tracked with a 90-day attribution window.

Marketing Materials Library

Approved product descriptions, UGC prompt templates, demo scripts, social post templates, FAQ, and prohibited claims list.

Pricing Information

The current approved pricing details for the product, so you can answer prospect questions accurately.

Commission Terms

The exact commission structure for this program, including rates, types (one-time, recurring, support), and payout rules.

Training Access

Access to the business’s training modules. Required for certification if you plan to pursue support work.

The Partner Agreement You Must Accept

The partner agreement is a binding document specific to each business program. Before you click I Agree, read it fully. Key sections you will always find include:
  • Approved marketing rules — You may only use claims, descriptions, and assets provided or approved by the business. Creating your own product claims is a violation.
  • Commission terms — Exact rates, commission types, hold periods, and payout triggers for this program.
  • Conflict of interest policy — Some businesses require that you do not simultaneously promote directly competing products, or that you disclose existing competing partnerships.
  • Support conduct rules — Expectations around escalation, restricted topics, response times, and customer data handling.
  • Termination rules — Conditions under which the business may suspend or terminate your access, and what happens to your commissions in each scenario.

Conflict Policies and What They Mean for You

Some businesses operate programs with conflict restrictions. These fall into two common modes: Category restriction — The business requires that you do not actively promote competing products in the same software category during your time in the program. For example, a payroll software company might restrict you from simultaneously running referrals for a direct competitor. Before accepting a program, check whether this conflicts with your existing partnerships. Exclusivity — A stricter form of restriction where the business requires you to operate exclusively within their ecosystem for a category. Exclusivity programs typically offer higher commission rates in exchange. If you are unsure whether a conflict restriction applies to your current partnerships, disclose them during the application process rather than after approval. Most businesses would rather clarify upfront than discover a conflict later.